Management Policy

The information collected on this page is intended to establish the MANAGEMENT SYSTEM POLICY of GRUPO GLOBARTIA, based on the requirements set out in the UNE-EN ISO 9001:2015 standard.

Based on Quality criteria, GRUPO GLOBARTIA is committed to:

• Satisfying the needs and exceeding the expectations of our clients by ensuring our organisation has the necessary human and material resources to achieve and maintain Quality objectives.
• Achieving adequate and efficient management and coordination of the services provided to clients, as well as their continuous improvement in compliance with current legislation.
• Concentrating our efforts on providing Insurance Brokerage services and related service provision, such as claims management and loss adjusting, specialising in the mobility and automotive sectors.
• Providing our clients with services that, through their innovation or suitability to the end user's needs, contribute to improving the performance and quality that the latter require.
• Equipping ourselves with the technical and human resources necessary to make our services some of the best and most competitive in the market.
• Managing and providing sufficient staff who are suitably trained, highly motivated, and involved in the company policy, alongside facilities and equipment that ensure operational capacity and safety.
• Managing the delivery of services to clients effectively and efficiently, within a life cycle that allows for the continuous improvement of implemented processes.
• Ensuring that the requirements agreed with clients are met and maintained.

The Advisory Board of GRUPO GLOBARTIA trusts that the entire Organisation understands the significance of this information and integrates it into their working methodology.